So the site works for everyone.

Arquely is committed to making this site usable by as many people as possible, including keyboard-only users, screen reader users, people who enlarge text and people who reduce motion because of motion sensitivity.

The commitment is technical and concrete: every page is checked before publication, reported problems take priority over cosmetic work, and known limitations are published on this page instead of being hidden.

This statement covers the institutional site in both languages, PT and EN, including the home page, the products page, the company pages and the six legal documents.

It does not cover, because they do not yet exist as published products, the working interfaces of Business Automation and Document Intelligence; those will have their own accessibility criteria and tests, defined before they go into production.

The standard adopted is level AA of the Web Content Accessibility Guidelines (WCAG) 2.2, from the W3C, and the European standard EN 301 549, which incorporates it. As the site is operated by a private entity, the public sector web accessibility regime (Decree-Law No. 83/2018) does not directly apply; we still use it as a best practice reference, because the result matters more than the operator's classification.

The site is substantially conformant with WCAG 2.2 level AA, based on the assessment described in sections 5 and 6 and the known limitations in section 8. Substantially conformant means: we know of no barriers that prevent completing the site's tasks, but we do not claim full conformance — nor certify it — until there has been an independent audit and testing with people who use assistive technology.

This is a self-declaration prepared internally and explicitly, with published date and method, as the W3C itself recommends for statements of this kind.

• Automated analysis with script-controlled Chrome, at 360, 412, 768, 1024 and 1440 px widths, on every page and in both languages.
• Contrast measurement on the actual colour values used, for normal and large text.
• Full keyboard walkthrough of each page, including the form, links, buttons, menu and language switcher.
• Checking visible focus and a focus order that matches reading order.
• Emulating prefers-reduced-motion and confirming animations switch off without hiding content.
• Zooming to 200% and confirming nothing is cut off or requires horizontal scrolling.
• Semantic review of the HTML: landmarks, a single main heading per page, heading hierarchy, real lists and labels associated with fields.

• Contrast: the colour pairs in use were measured above the minimums of 4.5:1 for normal text and 3:1 for large text, on every page checked.
• Keyboard: every interactive element is reachable and operable, with a visible, distinct focus indicator.
• Form: fields with visible, associated labels; errors described next to the field and announced; submitting and success states communicated to assistive technology; character counter announced sparingly.
• Form draft: survives reloads of the same tab, so work is not lost by people using slower assistive technology.
• Motion: with prefers-reduced-motion active, transitions are removed without losing content or state.
• Language: each page declares its language; language links distinguish the current language; Portuguese expressions used on the English site are marked.
• Touch targets: main controls with at least a 44 px clickable area.
• Widths: no tested page produces horizontal scrolling between 360 and 1440 px.
• Tables: legal document tables include a caption, row headers and a focusable scroll region when more width is needed.
• Products page and legal documents: checked with the same automated and manual tests as the rest of the site, including after the most recent content revisions.

• Skip link to the main content, visible when focused.
• Semantic HTML with landmarks (header, navigation, main, complementary content, footer) and one main heading per page.
• Heading order without gaps and real lists instead of dash-prefixed text.
• Visible focus on every interactive element, including inside the mobile menu and the form.
• Decorative icons marked as such; information never depends on colour or shape alone.
• Emblem with a text description equivalent to what it conveys.
• Form with accessible validation, specific error messages and draft protection.
• Respect for user preferences: reduced motion, zoom and contrast already supported by the colour design.

• There has not yet been an independent accessibility audit; this statement rests on internal assessment and automated tooling.
• There has not yet been testing with people who use screen readers; it is planned, and the results will be published.
• The emblem is an image with a text description; the brand does not yet exist as an accessible vector, and that evolution is planned.
• The language switcher uses the abbreviations PT and EN; the full language name is available to assistive technology, but the visible abbreviation requires a step of interpretation for those who do not know it.
• Automated checks do not replace human assessment across every possible combination of system, browser and assistive technology; problems may persist in configurations we have not tested.
• There is currently no video or audio content; when there is, it will have captions and transcripts — and that requirement will be added to this section.

At this moment we have not identified content that prevents completing the site's tasks. If you find any, section 10 explains how to report it and the response commitment.

Write to contact@arquely.com with as much context as you can: the page, what you were trying to do, what went wrong and, if you know, the browser, system and assistive technology you use. You can also use the interest form, noting in the comment that it is an accessibility report.

Accessibility reports are treated as a priority: we confirm receipt within five business days and reply with a correction plan within one month at most, stating what was fixed or why it cannot be fixed. If a fix needs longer, we say so with a realistic deadline and status updates.

If our reply does not resolve the problem, you can escalate it by noting at the same address that you want a second review; the request is reviewed by Arquely's management. In applicable consumer matters, the right to turn to alternative dispute resolution entities or consumer protection bodies remains; the official list of entities is published on the Consumer Portal, www.consumidor.gov.pt.

This statement was prepared internally on 19 October 2026, based on the automated and manual assessment described in section 5, carried out on the version of the site published on that date — including the products page and the six revised legal documents. It is reviewed at least once a year and whenever there are relevant changes in structure, content or technology.

For any accessibility question — including requests for alternative formats or higher-contrast information — write to contact@arquely.com.